Odoo
How Odoo Is Transforming Supermarkets in Uzbekistan: A Real Case Study
If you run a supermarket or grocery store in Uzbekistan, and you want transparency, control, and growth — Odoo is the sy...
Sparkle Microfinance Bank in Lagos built a digital-first ecosystem for individuals and SMEs—but its back office was held together by disconnected tools. By moving to Odoo with the help of an implementation partner, Sparkle unified loan processing, CRM and accounting with real-time data access.
Sparkle is a digital financial platform founded in Lagos, Nigeria, with a mission to provide modern banking and lifestyle services to individuals, retailers and small businesses. Customers can open accounts, analyse spending, receive payments, manage simple inventory and issue invoices—all from within the Sparkle ecosystem.
Behind the scenes, however, the organisation faced the same challenges as many fast-growing financial institutions. Different teams used separate systems for customer onboarding, loan tracking, accounting and internal reporting. Some steps were completely manual, relying on email and spreadsheets. As transaction volumes grew, these silos slowed down decision-making and made it harder to maintain a consistent view of risk and performance.
To fix this, Sparkle partnered with a regional Odoo specialist to implement a unified ERP. The project started with a detailed requirements workshop to map lending workflows, regulatory reporting needs and customer service processes. Odoo was then configured, with minimal custom code, to handle customer records, product definitions, loan contracts, payment schedules and accounting entries.
Data migration was handled carefully: existing customer and loan data was cleaned, deduplicated and imported into Odoo so that teams would not have to keep referencing old systems. Staff received structured training so that front-office and back-office users understood how their parts of the process now connected in a single platform.
The payoff has been clear. Loan applications move more smoothly from origination to approval to disbursement because each stage is tracked inside Odoo. Core banking and accounting data align automatically, radically reducing manual reconciliation. The management team has real-time dashboards showing portfolio performance, overdue accounts and operational KPIs, which supports faster, data-driven decisions.
For microfinance and digital banks, Sparkle’s journey shows that Odoo is not just for classic SMEs. With the right implementation partner, it can sit at the heart of a regulated financial business, simplify operations and provide the transparency regulators and investors expect.
