AI Persona Agent

A branded AI agent that talks to your customers in your tone, 24/7. We work with clients across Uzbekistan.

How we build your support agent

From learning your brand voice to a reviewed agent replying to customers.

The Persona Agent is an AI agent that answers your customers in your brand’s voice on Telegram and WhatsApp. This is how we shape, connect and hand it over — the reply flow itself is shown above.

How it works

1

Discovery

We learn your brand voice, products and the questions customers actually ask.
2

Build & train

We configure the Celion AI core on your knowledge and set the tone and rules for its replies.
3

Integrate

We connect it to your Telegram and WhatsApp and to your CRM where needed.
4

Deploy with oversight

We launch it with human-in-the-loop review so your team can watch and steer replies.
5

Support & training

We train your team to supervise it and keep refining its answers.

From a messy message to a perfect reply

Every client message is structured into Markdown before the AI answers — so replies stay accurate, on-brand and consistent.

Incoming

hi how much for 3 boxes?? need delivery by fri 🙏

Structured to Markdown

# Request- Qty: 3 boxes- Deadline: Friday- Intent: price + delivery

AI reply

AI✓

✦ Official partner

The first in Uzbekistan to build on Claude

Celion is a Claude Registered Services Partner — and the first IT company in Uzbekistan to ship production-grade AI on Claude, the frontier models behind our AI agents and automations. While others resell generic templates, we build on the models that set the global standard.

Approved

Claude Partner Network

Hi Celion,

We’re delighted to welcome you to the Claude Partner Network!

Your application has been approved. You now have access to the Claude Partner Hub — the program guide, enablement materials and everything you need to start building your Claude practice.

Please look out for an email from ████████ inviting you to the Claude Partner Hub.

Welcome aboard!

Claude Partner Network Team

Anthropic PBC, ████ ██████ ██, ███ █████, San Francisco, CA

Selected cases

A few of the projects we have designed and built.

UFarmer

A super app for Uzbek agriculture, with separate roles for farmers, agronomists, workers and ex...

ADM Global — AI process automation

Business process automation for ADM Global, the car distributor behind Kia, Chery, Haval and Ch...

Renako — AI personal assistant

An autonomous AI agent platform for business automation. We audited the runtime, configuration,...

UFarmer POS & ERP

A POS and ERP platform for agro retail across multiple branches: sales and purchasing, stock wi...

View all portfolio

Brands that trust Celion.

From our blog

Guides and insights to help you get more from your website.

Telegram Bot or Call Center? Which Works Better in Uzbekistan

For many businesses, the right model is simple: a Telegram bot handles routine inquiries, while an operator takes over complex cases. This article shows how to build that system.

blog

It is 10:47 p.m. A furniture store in Chilanzar receives a Telegram message: "Will my order arrive tomorrow?" The store is closed. An operator will answer in the morning, but by then the customer may already ha...

5 min

All articles

See our AI in action

Short demos of the AI agents we build — running inside real business workflows.

Rustam Sadinov

Export/import business owner

Islom Kholikov

Creator, Temir Intizom

Abrorkhoja Azizkhodjaev

GroundZero

Petr Plekhanov

CEO, BIOGUM.UZ

Frequently Asked Questions

Most projects start with a focused pilot in a few weeks, then scale once it proves its value on real data.

Yes — we connect to your current tools and data so the AI fits your workflow, not the other way around.

Yes. Our AI understands and responds in Russian, Uzbek and English.

Your data stays yours — we apply strict access controls and never share it with third parties.

Celion is a Claude Registered Services Partner — and the first IT company in Uzbekistan to build production AI on Claude. We registered our organization on Anthropic’s developer platform and ship Claude-powered AI agents and automations for local businesses. It’s a services and developer partnership, not a reseller arrangement — so your solution runs on the same frontier Claude models we work with every day, tuned to your data and workflow.

Discuss the project

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